Services under the Office of the Mayor
A. Financial Assistance
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements: Letter Request
Fees: NONE
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Provide Letter request for approval of the Mayor | a. Assign Financial Assistance to a particular administrative staff | Administrative staff | 15-20 minutes |
b. Prepare obligation request and Disbursement Voucher with attached requirements for processing in the following offices:
a. City Budget Office b. City Accountant’s Office c. City Administrator’s Office d. City Treasurer’s Office, to prepare and release check |
B. Burial Assistance
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements:
- Certified True Copy of Death Certificate
- Oath of Office from Barangay Secretariat
- Waiver
- Certified True Copy of Birth Certificate (Marriage Certificate if spouse is claimant)
Fees: NONE
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Provide Administrative staff with all the listed requirements | 1. Prepare obligation requirements and Disbursement Voucher with attached requirements for processing in the offices:
a. City Budget Office b. City Accountant’s Office c. City Administrator’s Office d. City Treasurer’s Office, to prepare and release check |
Administrative staff | 15-20 minutes |
C. Issuance of Certification for Employment
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements: Original Certificate of Employment from previous & current employer
Fees: NONE
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Submit the request to the Supervising Administrative Officer for verification | 1. Encode Certification | Administrative Staff | 5 minutes |
2. Certification to be signed by the Supervising Administrative Officer | Supervising Administrative Officer | ||
2. Receive Certificate of Employment | 3. Issue Certificate of Employment | Administrative Staff |
D. Issuance of Certification for Local Holidays
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements: Letter request from the company, duly signed by the head of office
Fees: NONE
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Submits the request to the Supervising Administrative Officer for verification | 1. Encode Certification | Administrative Staff | 5 minutes |
2. Certification to be signed by the Supervising Administrative Officer | Supervising Administrative Officer | ||
2. Receive Certification | 3. Issue Certification | Administrative Staff |
E. Issuance of Certification for Solemnization of Marriage
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements:
- Barangay Clearance
- Articles of Incorporation
Fees: NONE
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Submit the requirements to the Administrative Services Division | 1. Encode Certification | Administrative Staff | 5 minutes |
2. Certification to be signed by the Supervising Administrative Officer | Supervising Administrative Officer | ||
2. Receive Certification | 3. Issue Certification | Administrative Staff |
F. Issuance of Certification for Scholarship
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements
- Barangay Clearance
- Oath of Office of Barangay Officials
- Birth Certificate (dependent)
Fees: NONE
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Submit the requirements to the Administrative Services Division | 1. Encode Certification | Administrative Staff | 5 minutes |
2. Certification to be signed by the City Mayor | City Mayor | ||
2. Receive Certification | 3. Issue Certification | Administrative Staff |
G. Issuance of Mayor’s Clearance
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements
- Barangay Clearance
- City Court Clearance
- Police Clearance
- O.R. of Mayor’s Clearance Fee
Fees: P100.00
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Applies/inquires about Mayor’s Clearance | 1. Administrative staff gives list of requirements | Administrative Staff | 5-7 minutes |
2. Submits all requirements to the Administrative Division | 2. Administrative staff prepares Mayor’s Clearance, Logs in names and address of client for record purposes | ||
3. Receive Mayor’s Clearance | 3. Issue Mayor’s Clearance |
City Mayor’s Office – Boarding House Commission
5/F Floor, Iloilo City Hall
Plaza Libertad, Iloilo City
Tel. No. (033) 333-1111 loc. 508
Services:
Issuance of Boarding House Certificate
Availability: 8:00am – 5:00pm without noon break
Forms / Requirements:
- Mayor’s Permit/Business Permit
- Official Receipt
- Fire Safety Inspection Certificate
- Sanitary Permit
Fees: NONE
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Submit all requirements to the BHC staff in-charge
|
1. Receive, validate and check if all requirements are complete | BHC Staff | 3 minutes |
2. Claim Boarding House Commission Certificate | 2. Issue Boarding House Commission Certificate | BHC Staff | 1-2 minutes |
City Mayor’s Office – Office of the Senior Citizens Affairs (OSCA)
2nd Floor, Iloilo City Hall
Plaza Libertad, Iloilo City
Tel. No. (033) 333-1111
Services
Issuance of Senior Citizens Identification Card
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements
- Certificate of Residency from Punong Barangay
- Any of the following may be presented:
o Certificate of Birth
o Certificate of Baptismal/Valid ID with Date of Birth
o Certificate of Citizenship for Aliens
Fees: None
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Fill out and submit accomplished application form along with other requirements | 1. Provide Application Form | OSCA Office in-charge | 1-2 minutes |
2. Check is Application Form has been duly accomplished and if requirements are complete | |||
2. Get priority number and prepare for photo ID | 3. Encode data from the Application Form for Senior Citizen Identification Card purposes | 3-4 minutes | |
4. Take a picture on individual Senior Citizen for his/her Identification Card | |||
3. Sign logbook for acknowledgement | 5. Record transaction in the logbook | 1 minute | |
4. Claim ID, Medicine Booklet and Purchase Booklet | 6. Issue ID, Medicine Booklet and Purchase Booklet | 1-2 minutes |
City Mayor’s Office – City Administrator’s Office
7th Floor, Iloilo City Hall
Plaza Libertad, Iloilo City
Tel. No. (033) 333-1111 loc. 711 and 702
Services
Issuance of Philhealth Indigent’s Identification Card
Availability of Service: 8:00am – 5:00pm; No noon break
Forms / Requirements
- Endorsement from Barangay Captain/District Coordinator
- Application Form
- Birth Certificate
- Marriage Contract
Fees: NONE
How to Avail
Client Action | LGU Action | Responsible Person/Office | Duration |
1. Secures endorsement from Barangay Captain/District Coordinator | 1. Encodes Application Forms | City Administrator’s Staff | 2 weeks |
2. Fills-up Application Form and attach Birth Certificate and Marriage Contract | 2. Makes Transmittal and Letter of Intent | City Administrator’s Staff | |
3. Endorses Application Form for approval of the Cit y Mayor | 3. Endorses all application forms together with the transmittal and Letter of Intent for the approval of the City Mayor | City Administrator’s Staff | |
4. Submits application forms with Letter of Intent to Philhealth Office | City Administrator’s Staff | ||
4. Receives Philhealth Card | 5. Release Philheealth Card | City Administrator’s Staff |