ILOILOCITY
Iloilo City, Philippines

City Government Offices

See the list of Offices inside the City Hall with its services and contact details.

Investment Services Business Permits and Licensing Division

Division Head:

Mr. Norman F. Tabud

Services:
  1. Application for Business Permit (NEW)
  2. Application for Business Permit (RENEWAL)
  3. Application for Change of Business Address
  4. Application for Retirement of Business
  5. Application for Ambulant Store Permit
  6. Application for Work Permit
  7. Application for Motorized Tricycle Operators Permit (MTOP)
  8. Application for Trisikad Driver’s and Operator’s Permit
  9. Application for Special Permit
    • Special Trips
    • Motorcade, Parade, Procession and Recorida
    • Fun Ride/Fun Run
    • March Rally
    • Event/Party/Concert
    • Use of Plaza and Public Place
    • Barangay Activities/Events
    • Product Sampling/Flyers in Markets
    • Installation of Streamers along City Roads
    • Selling (For Special Occasions)
    • Excavation Permit
    • Fireworks Display
  1. Application for Motorized/Non-Motorized Fishing Banca Permit
  2. Application for Fish Corals Permit (Punot)
  3. Request for Certification
    • Request for Certification for Business Permit
    • Request for Certification of No Record
    • Request for Certification of Business Retirement/Closure
    • Request for Certified Copy of Business Permit

Contact Details:

(033) 333-1111 loc 103
(033) 333-1111 loc 104 – Head

City Treasurer’s Office

Department Head:

Engr. Jinny C. Hermano

Services:

  • Real Property Tax Assessment
  • Real Property Tax Clearance
  • New Business Tax Assessment
  • Business Renewal Tax Asessment
  • Transfer Tax
  • Issuance of Community Tax Certificate (Cedula)
  • Payment of Tax Delivery Trucks/Vans

Contact Details:

(033) 333-1111 loc 858/337-6748 – Real Property Tax
(033) 333-1111 loc 106 – Cash Receipt
(033) 333-1111 loc 107 – Asst 1
(033) 333-1111 loc 108 – Asst 2
(033) 333-1111 loc 109 – Property
(033) 333-1111 loc 110 – Exam Division
(033) 333-1111 loc 811 – Local Tax Head
(033) 333-1111 loc 113 – Tax Enforcement
(033) 333-1111 loc 114 – Cash Disbursement
(033) 333-1111 loc 106 – Financial MGT Div
(033) 333-1111 loc 116 – Treasury Dept Head
(033) 333-1111 loc 106 – Financial Planning
(033) 333-1111 loc 118 – Admin Division

Office for Senior Citizens Affairs/Persons with Disability Affairs Office

OSCA Head:

Ms. Eleanor D. Gregorio

Services:

  • Issuance of Senior Citizen ID and Purchase Booklets
  • Receiving and endorsement of Applications for Cash Incentive of 80, 90 and 100 years old.
  • Osca ID Authentication
  • Issuance of fee Movie Pass

Contact Details:

(033) 333-1111 loc 812

Office of the City Assessor

Assessor’s Head:

Mr. Cesar Jalbuena, Jr.

Services:

  • Appraisal/Assessment
  • Reassessment
  • Transfer of Owner
  • Segregation/Consolidation
  • Cancellation
  • Reclassification
  • Issuance of Declaration of real property value (DRPV)
  • Aggregate Landholdings
  • Cert. Of No Real Property
  • Cert. With/No Improvement

Contact Details:

(033) 333-1111 loc 201 – Assessors Receiving
(033) 333-1111 loc 202 – Assessors Admin
(033) 333-1111 loc 203 – Assessors Zoning
(033) 333-1111 loc 205 – Computer Room

Local Economic Development and Investment Promotion Office (LEDIP)

Office Head:

Ms. Velma Jane Lao

Services:

  • Application for Tax Incentives

Contact Details:

(033) 333-1111 local 813

Iloilo City Health Office

Office Head:

Dr. Annabelle S. Tang

Services:

  • Issuance of Health Cards
  • Issuance of Sanitary Permit
  • Issuance of Pink Card
  • Issuance of Local Government Vaccination Certification
  • Medical Consultation
  • Dental Examination/Consultation
  • Modular Hospital Admission
  • Lapaz Maternity and Reproductive Health Center
  • Calumpang Lying-In / Birthing Clinic
  • Social Hygiene Clinic
  • Admission of Hemodialysis Center

Contact Details:

(033) 333-1111 loc 212/3305074 – City Health 
(033) 333-1111 loc 213 – Pharmacy

Commission on Audit

Commission on Audit Head:

Atty. Racel A. Cabantud

Contact Details:

(033) 333-1111 loc 207
337-8380

General Services Office (GSO)

Department Head:

Mr. Joren F. Sartorio

Services:

  • Processing of Payrolls of Employees under the GSO
  • Clearance from Property Accountability
  • Issuance of Inspection & Acceptance Report
  • Segregation/Consolidation
  • Garbage Collection
  • Disposal Facility

Contact Details:

337-5476/338-0407

COOP Office

Manager:

Ms. Irene J. Duliesco

Services:

  • Registration and Training for Proposed Cooperatives

Contact Details:

(033)3371706/09702260100

Project Development and Management Team

Head:

Mr. Francis Cruz

Contact Details:

(033) 333-1111 local 831/834

Office of the Building Official

Department Head:

Engr. Mavi J. Gustilo

Services:

  • Issuance of Building Permit for Complex Structure (as classified under JMC No. 2018-001)
  • Reassessment
  • Issuance of Occupancy Permit for Complex Structures (as classified under JMC No. 2018-001)
  • Issuance of Annual Building Safety Inspection Certificate
  • Request for Certification for Certified True Copies of Building and/or Occupancy Permit

Contact Details:

(033) 333-1111 loc 411
0961-424-7107
0966-987-1104

MICE Center

Manager:

Mr. Salvador D. Sarabia Jr.

Services:

  • Processing of Procurement Contracts

Contact Details:

320-1010

Barangay Affairs

Head:

Mr. Fernando Jose G. Rico

Services:

  • Apprehension of R.O 2020-095
  • Fidelity Bondy
  • Leave Credits
  • Tanod

Contact Details:

(033) 333-1111 loc 833

Office of the City Zoning Administrator

Head:

Atty. Ruben Torres

Contact Details:

(033) 333-1111 loc 882

City Legal Office

Department Head:

Atty. Edgardo J. Gil

Services:

  • Render of Legal Opinion
  • Legal Representation in court
  • Enforcement of Laws and ordinances (violations)

Contact Details:

(033) 333-1111  loc 208

Task Force Boltahe

Incharge:

Engr. Ernesto S. Fabales II

Contact Details:

(033) 333-1111 loc 337-1235

City Accountant’s Office

Department Head:

Ms. Michelle O. Lopez

Services:

Internal Services

  • Issuance of Certificate if Remittance (PHIC, HDMF, GSIS, Banks)
  • Remittance of Deductions to PHIC, HDMF, GSIS, Banks
  • Processing of Financial Assistance 
  • Signing of Clearance
  • Process of Financial Claims
  • Fund Transfer
  • Receipt, Checking and Recording of Financial Documents
  • Processing of Financial Claims, Allowances and Other Forms of Compensations
  • Issuance of Certificate of Availability of Funds for Claims through Bidding (Goods and Services)
  • Issuance of Certificate of Availability of Funds for Claims through Bidding (Infrastructure)
  • Processing of Financial Claims through Negotiated Procurement

External Services

  • Receipt, Checking and Recording of Barangay’s Month Transmittal Report
  • Receipt, Checking and Approval of Certified Statement of Income/Supplemental Budget
  • Receipt, Checking and Signing of Barangay Clearance Form
  • Submission of Reports and Schedules requested by COA 

Contact Details:

(033) 333-1111 loc 402 – Accounting (RAD)
(033) 333-1111 loc 421 – Accounting (Tax/Remittance)
(033) 333-1111 loc 422 – Accounting (Processing)
(033) 333-1111 loc 423 – Accounting (Brgy Division)
(033) 333-1111 loc 425 – Accounting (Bookkeeping)

City Planning and Development Office

Head:

Mr. Jose Roni S.J. Peñalosa

Services:

  • Locational clearance for Building permit
  • Certificate of Zoning Compliance
  • Zoning Certification (Land use Classification)
  • General requirements and fees for all application
  • Barangay Development Plan Review
  • Data Request, Research and Other Information Services
  • Civil Society Organization

Contact Details:

(033) 333-1111 loc 403 to 407

City Environment and Natural Resources Office

Department Head:

Engr. Neil G. Ravena

Services:

  • Issuance of Permits for Public Cemeteries
  • Response to Environmental Pollution/Nuisance Compliant
  • Issuance of Permits for use of Plaza/Esplanade
  • Issuance of Letter of Compliance of Undertaking of Business Establishments Issuance of Certificate of Real Property Tax Incentives as per City Ord. 2009-358

Contact Details:

(033) 333-1111 loc 408

City Engineer’s Office

Department Head:

Engr. Salvador Mariano Pedregosa

Services:

  • Metro Pacific Iloilo Water (MPIW) Excavation Permit
  • Special Excavation Permit
  • Temporary Electrical Permit (Residential)

Contact Details:

(033) 333-1111 loc 412 to 415

City Budget Office

Department Head:

Ms. Viminale A. Capulso

Services:

External Services

  • Review of Annual and Supplementary Barangay Budget

Internal Services

  • Recording and Processing of Obligation Requests (OBR) Personal Services
  • Maintenance and other Operating expenses (MOOE) and capital Outlay(CO)
  • Preparation of Allotment Release Order(ARO)
  • Preparation of Supplemental Budget
  • Preparation of Annual Budget of the City

Contact Details:

(033) 333-1111 loc 416 to 417 / 337-9285

CMO Beautification Program

Head:

Ms. Ninda Atinado

Services:

Contact Details:

(033) 333-1111 loc 419

City Civil Registrar’s Office

CCRO Head

Ms. Cherie J. Ampig

Services:

  • Issuance of Certified True Copies of Birth Certificate
  • Timely Registration of Birth Certificate
  • Timely Registration of Birth Certificate with Acknowledgement of Paternity
  • Delayed Registration of Birth Certificate with Acknowledgement of Paternity
  • Delayed Registration of Birth Certificate
  • Acknowledgement of Paternity (R.A. 9255)
  • Legitimation
  • Supplemental Report of Birth Certificate
  • Endorsement of Birth Certificate
  • Court Decrees
  • Petition for Change of First Name (R.A. No. 9048)
  • Petition for Correction of Clerical or Typographical Error (R.A. No. 9048)
  • Petition for Correction of Sex and day and/or month in Date of Birth in the Certificate of Live Birth (R.A. No. 10172)
  • Timely Registration of Death Certificate
  • Delayed Registration of Death Certificate
  • Issuance of Certified True Copies of Death Certificate
  • Supplemental Report of Death Certificate
  • Endorsement of Death Certificate

Contact Details:

(033) 333-1111 loc 523

Sports Development Division

Head:

Mr. Rudiver Jungco Sr.

Services:

  • Assistance for Sports organizers in availing in-kind or financial support
  • Processing of approved assistance for sports organizer in availing in-kind or financial support

Contact Details:

(033) 333-1111 loc 522

Resource Employees Association of City Hall (REACH)

President:

Mr. Rodolfo G. Catahay

Services:

  • Mortuary Benefits
  • Retirement Benefits
  • Hospitalization Benefiits

Contact Details:

(033) 333-1111 loc 520
337-3790

General Services Office (GSO)

Department Head:

Mr. Joren F. Sartorio

Services:

  • Processing of Payrolls of Employees under the GSO
  • Clearance from Property Accountability
  • Issuance of Inspection & Acceptance Report
  • Garbage Collection
  • Disposal Facility

Contact Details:

(033) 333-1111 loc 511

Iloilo City Anti-Smoking Task Force(ICAST)

Head:

Mr. Iñigo D. Garingalao

Services:

  • Event Permits, Establishment Clearance & Penalties

Contact Details:

(033) 333-1111 loc 516

Public Employment Service Office (PESO)

PESO Head:

Mr. Gabriel Felix Umadhay

Services:

  • Employment Registration and Referral Services
  • Job Posting Services
  • Issuance of No Objection Certificate (NOC) and Registry of Manpower and Skills for Special Recruitment Activity
  • Capability Building and Employment Orientation
  • Referral Services to Other Relevant Government Agencies

Contact Details:

(033) 333-1111 loc 517

Public Information Office (PIO)

PIO Head:

Ms. Ma. Lucy M. Sinay

Services:

  • Request for press and Photo Releases 
  • Request for Newsletter
  • Request for Speeches and Messages
  • Request for Content Creation
  • Request of Service Referrals

Contact Details:

(033) 333-1111 loc 515

City Population Office (CPO)

CPO Head:

Ms. Ma. Cecilia Guillergan

Services:

  • Pre-Marriage Orientation and Counselling

Contact Details:

(033) 333-1111 loc 513/514

Iloilo City Urban Poor Affairs Office (ICUPAO)

Chairman:

Mr. Rony H. Firmeza

Services:

  • Socialized Housing Program

Contact Details:

337-2059

Internal Audit Services Office (IASO)

Department Head:

Atty. Mary Joan V. Montaño-Pallada

Services:

 

Contact Details:

(033) 333-1111 loc 501

Community Development Division(Barangay Secretariat)

Brgy. Secretariat Head:

Ms. Consuelo R. Geduspan

Services:

 

Contact Details:

(033) 333-1111 loc 502

Public Safety and Transportation Management Office (PSTMO)

Department Head:

Mr. Jeck D. Conlu

Services:

  •  Process of Request for Road Closures
  • Receiving, processing and regulating ambulant vendor and ensure all documentary requirements are compiled prior to release of documents
  • Jaywalking Ordinance
  • Confiscating of Carts or Vehicle Sidewalks Vendors
  • For complaints of sidewalks vendors
  • Supervision and control of traffic
  • Claiming of Driver’s License of Traffic Violator
  • Removal of streamers posted in public areas with permit and/or expired permit
  • Apprehension of violators (jaywalking, illegal vendors)
  • Public Safety Unit
  • Request for Demolition of Illegal Structure (Dwelling)
  • Request for Demolition of Illegal Structure (Non dwelling)
  • Issue notice of violation
  • Claiming confiscated item

Contact Details:

(033) 333-1111 loc 503 / 337-7317

Vice Mayor’s Office

Contact Details:

(033) 333-1111 local 609 – Vice Mayor’s Secretary
(033) 333-1111 loc 610 – Vice Mayor’s Receptionist
(033) 333-1111 local 860
337-5212

Sangguniang Panlungsod

Contact Details:

(033) 333-1111 local 619 – Sangguniang Panlungsod Secretary
(033) 333-1111 local 892/ 337-6172 – Sangguniang Panlungsod Secretariat
(033) 333-1111 local 621 – Sangguniang Panlungsod Admin

Councilor Ganzon’s Office

Contact Details:

(033) 333-1111 loc 861
337-5212

Councilor Estante’s Office

Contact Details:

(033) 333-1111 loc 862
320-7582

Councilor Nava’s Office

Contact Details:

(033) 333-1111 loc 863

Councilor Young’s Office

Contact Details:

(033) 333-1111 local 864
337-4147

Councilor Baronda’s Office

Contact Details:

335-0689

Councilor Duron’s Office

Contact Details:

(033) 333-1111 loc 866
337-3219

Councilor Zaldivar’s Office

Contact Details:

(033) 333-1111 loc 867

Councilor Parcon’s Office

Contact Details:

(033) 333-1111 loc 868
336-0699

Councilor Tupas’ Office

Contact Details:

(033) 333-1111 loc 869
320-5985

Councilor Luntao’s Office

Contact Details:

(033) 333-1111 loc 893
338-1492

Councilor Cabaluna’s Office

Contact Details:

(033) 333-1111 loc 894
337-2722

Councilor Ong’s Office

Contact Details:

(033) 333-1111 loc 895
335-0198

Councilor Treñas’ Office

Contact Details:

(033) 333-1111 loc 896
337-1219

Councilor Sarabia’s Office

Contact Details:

(033) 333-1111 loc 897
337-4290

City Administrator’s Office

Office Head: Mr. Melchor U. Tan

Services:

  • Cremation Services for Covid-19 Positive
  • Approval of Mayor’s Clearance
  • Approval of Permit for Streamers
  • Approval for Special Permit
  • Approval of Funeral Assistance for Indigent
  • Signing of Obligation Requests, Disbursement, Vouchers, Payrolls, Daily Time Records, Memorandum and Office Orders
  • Documents for Initials Before Mayor’s Signature
  • Facilities Processing of Loss Vaccination Cards
  • Preparation and Approval of Job Orders
  • Preparation and Approval of Contract Service
  • Community Development Division

Contact Details:

Melchor Tan / Ma. Romar
(033) 333-1111 Local 876
337-67-48

Procurement
(033) 333-1111 local 715

Receiving/Job Order
(033) 333-1111 local 714

Social Media Office

Incharge:

Mr. Romel Paborada

Services:

  • Cover Events and Conduct Zoom Meetings

Contact Details:

(033) 333-1111 loc 872

Administrative Services Division

Supervising Admin Officer:

Peachy Marie Garrido-Ochong

Services:

  • Processing of Payrolls of Personnel under the CMO
  • Processing of Representation and Travel Allowances (RATA) of Department Heads under the CMO
  • Processing of Payments and Reimbursement of Mobile Phone and Telephone (Landline) Bills under the Account of the Iloilo City Government
  • Issuance of Certificate of Services Rendered
  • Processing of Leave Applications of CMO Personnel
  • Recording and Archiving of Executive Orders
  • Maintenance of 201 Files

Contact Details:

(033) 333-1111 loc 703

Executive Division Office (EA)

Francisco Te

Hector Alejano

Mark Ryan Acap

Rosario Sanagustin 

Carlos Hofilena

Contact Details:

(033) 333-1111 loc 702

EA & Special Assistant to the Mayor

Services:

Contact Details:

(033) 333-1111 loc 874

City Mayor’s Office

Services:

  • Financial Assistance
  • Burial Assistance
  • Mayor’s Clearance
  • Certification for Local Holidays
  • Certification for Scholarship
  • Certification of Employment Philhealth
  • Indigent’s Identification Card
  • Certification for Solemnization of Marriage Boarding House
  • Senior Citizen’s ID Card

Contact Details:

335-0689

Bids & Awards Committee (BAC)

Chairman:

Atty. Edgar Gil

Services:

  • Participation in Public Bidding

Contact Details:

(033) 333-1111 loc 730/742

Uswag Scholar Office

Incharge:

Rene P. Jabican

Services:

Contact Details:

(033) 333-1111 loc 726

Human Resources Management Office (HRMO)

Department Head:

Mr. Leo M. Elevencione

Services:

  • GSIS Personal Records
  • GSIS Membership Enrollment
  • Issuance of Inspection & Acceptance Report
  • GSIS Membership – Loan Application
  • Application for Terminal Leave Benefits
  • Submission of Application for posted vacancy
  • Submission of Application for posted vacancy via Email
  • Conduct of Trainings/Seminars/Orientaions

Contact Details:

(033) 333-1111 loc 711

Building Administrator

Incharge:

Mr. Neuens Mitch G. Antiqueña Jr.

Services:

  • Process Request for reservation at Freedom Grandstand, Kerr Building and Conference Rooms of Iloilo City Hall Building

Contact Details:

(033) 333-1111 loc 716

Property, Plant & Equipment Inventory

Contact Details:

(033) 333-1111 local 857